Fairer Warmth Hub

The Fairer Warmth Hub (FWH) connects stakeholders of the Net Zero Transition through place-based strategies, providing tools and guidance to facilitate local energy plans and enhance collaboration. The FWH integrates digital tools and community engagement to facilitate effective communication and planning among diverse stakeholders, including households, small businesses, schools, social healthcare and local authorities. FWH is designed to bridge the gap in the energy transition by providing tailored support to these stakeholders, ensuring that the transition is inclusive and just. The FWH integrates three core elements:

• Trained ‘Champions’ – Volunteers or staff, known as Champions, are recruited and trained to support community engagement, helping to build trust and reduce miscommunication in local energy initiatives.
• Digital Tools (Virtual Assets) – Innovative digital tools (App + Website) and resources are used to facilitate energy transition planning and community engagement, particularly assisting Customer In Vulnerable Situation (CIVS) and those who are digitally excluded.
• Community Centres (Non-Virtual Assets) – Physical community hubs serve as accessible locations for hands-on support, providing a space for CIVS and other stakeholders to engage directly in the energy transition.