LISTEN – Local Insights Supporting Transparent Energy Networks
Abstract
The LISTEN (Local Insights Supporting Transparent Energy Networks) project aims to create a scalable, data-led approach to understanding and building social consent for the energy transition. LISTEN integrates AI-driven tools, place-based engagement, and co-designed dashboards to help energy networks plan with communities, not just for them.
The platform brings together four core elements:
- Regional Dashboards: Visualising insights by geography, topic, and demographics to inform planning and engagement strategies.
- Multi-Source Data Capture: Synthesising local news, social media, planning documents, and community events for a holistic view of local feeling.
- Voice-Enabled Surveys: Capturing authentic community sentiment in people’s own words, with AI sentiment analysis assessing tone, confidence, and emotion.
- Tailored Recommendations: Providing SGN and partners with actionable insights and engagement strategies aligned with Ofgem’s fairness and consumer-centric priorities.
