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Fairer Warmth Hub

  • Status: Live
  • Reference: NIA_2_SGN0073
  • Lead Network: SGN
  • Start Date: 01 January 2025
  • End Date: 01 March 2026
  • Budget: £589,000
  • Funding Mechanism: Network Innovation Allowance
  • Collaborating Networks: SP Energy Networks Distribution, Scottish and Southern Electricity Networks Distribution
  • Project Partners: The project is led by SGN in partnership with the Centre for Energy Equality (CEE). CEE will subcontract to Fife Council and Green Isle of Wight CIC for the local demonstrators and to LCP Delta for developing the enduring model. The project will also seek support from other energy networks and wide partners, with potential to onboard new partners and demonstrators as the project progresses.

Abstract

The Fairer Warmth Hub (FWH) connects stakeholders of the Net Zero Transition through place-based strategies, providing tools and guidance to facilitate local energy plans and enhance collaboration. The FWH integrates digital tools and community engagement to facilitate effective communication and planning among diverse stakeholders, including households, small businesses, and local authorities. FWH is designed to bridge the gap in the energy transition by providing tailored support to these stakeholders, ensuring that the transition is inclusive and just. The FWH integrates three core elements:

  • Trained ‘Champions’ – Volunteers or staff, known as Champions, are recruited and trained to support community engagement, helping to build trust and reduce miscommunication in local energy initiatives.
  • Digital Tools (Virtual Assets) – Innovative digital tools (App + Website) and resources are used to facilitate energy transition planning and community engagement, particularly assisting Customer In Vulnerable Situation (CIVS) and those who are digitally excluded.
  • Community Centres (Non-Virtual Assets) – Physical community hubs serve as accessible locations for hands-on support, providing a space for CIVS and other stakeholders to engage directly in the energy transition.

The project will generate new insights into effective methods for engaging vulnerable consumers, integrating tailored energy transition tools, and establishing sustainable, community-led models that assist in accelerating the energy transition without leaving anyone behind. Key learning areas include refining tools for diverse stakeholder needs, measuring the impact of localised energy plans, integrating with community projects, and scaling strategies for national adoption.

Learning will be disseminated through:

  • A steering group that will consist of partners from across the energy landscape.
  • Industry events and conferences, case studies published on the Fairer Warmth Hub Website, and reports shared via the Smarter Networks Portal.

Collaborative online/offline workshops and stakeholder forums will further ensure wide dissemination and adoption of best practices across the energy sector, supporting a just energy transition.
file format pdf download NIA_2_SGN0073_Project_Eligibility_Assessment.pdf
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2025-04-28
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