Finding the Hidden Vulnerable
Abstract
This innovation project proposal is centred on trialling the development of a predictive model to identify customers in vulnerable situations whose heat comes from Cadent delivered gas that are missing out on the protections that the Priority Service Register (PSR) brings because they are “hidden” behind a non-domestic supply contract. The aim of the predictive model would be to aid Cadent to find these customers so that it can be ensured that they receive the support that they need in the event of an interruption to supply.
