Hybrid Heating | Project 10

Hybrid Heating | Project 10

Status: Live
Reference: NIA_CAD0138
Lead Network: Cadent
Start Date: 01 September 2025
End Date: 01 March 2027
Budget: £ 530,333.33
Funding Mechanism: Network Innovation Allowance
Technology: Active Network Management, Community Schemes, Gas Distribution Networks, Heat Pumps, Resilience, Stakeholder Engagement
Strategy Theme: Supporting consumers in vulnerable situations
Collaborating Networks: Cadent
Project Partners: Guidehouse serves as the lead consultancy and delivery partner for the Hybrid Heating & Services Beyond the Meter (SBtM) project, leveraging deep expertise in energy network innovation, flexible heating trials, and consumer engagement. The UK-based Guidehouse team oversees project management (PM), technical design (TD), stakeholder engagement (SE), and evaluation (EV), drawing on experience from major initiatives such as EQUINOX (Equitable Novel Flexibility Exchange), Heatropolis, and the Northern Ireland Hybrid Heating trial (NI HHT). Guidehouse’s value is in coordinating multi-stakeholder projects, designing and implementing residential heating trials, and integrating lessons learned from collaborations with network operators (NOs), regulators, and technology providers (TPs). Their approach emphasizes robust governance (GV), risk management (RM), and the integration of consumer feedback (CF) to ensure successful trial outcomes and scalable decarbonisation solutions.

Abstract

The Cadent Hybrid Heating & Services Beyond the Meter (SBtM) project is a collaborative initiative between Cadent Gas and Guidehouse Europe, aiming to trial a more integrated approach to delivering hybrid heating systems for vulnerable and fuel-poor households. The project seeks to bring together current approaches via schemes—such as Cadent’s own Services Beyond the Meter (SBtM) programme, the Energy Company Obligation (ECO), and the Social Housing Decarbonisation Fund (SHDF)—into a single, customer-focused pathway that combines appliance upgrades, insulation, heating system installations, and tailored advice. Through a phased residential trial, the project will coordinate the installation of hybrid heating technologies, monitor impacts on customer bills and emissions, and gather feedback from both consumers and industry stakeholders. The ultimate goal is to demonstrate the benefits of a joined-up approach to decarbonising home heating, inform national policy, and support Cadent’s role in achieving low-carbon heating targets, while ensuring robust governance, risk management, and stakeholder engagement throughout the process.

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